Shipping Policy

• • Orders are typically processed within 1-5 business days after successful payment confirmation.
• • Processing timelines may vary during high-demand periods, festive seasons, or operational constraints.
• • Orders may undergo verification procedures before shipment for security and fraud prevention purposes.

• • Customers receive tracking updates as shipments progress through transit checkpoints.
• • Tracking information may take several hours to activate after dispatch confirmation.
• • Status updates may appear delayed due to courier system synchronization.

• • Estimated delivery for Metro, Tier II or Tier III cities: 3-8 business days.
• • Estimated delivery for other locations: 5-10 business days.
• • Delivery timelines are estimates only and may vary due to logistics operations, regional accessibility, weather conditions, public holidays, or unforeseen circumstances.

• • Courier partners may generally attempt delivery up to 3 times before returning the shipment.
• • Customers are encouraged to remain reachable on the registered mobile number during the delivery window.
• • Failed delivery attempts due to customer unavailability may result in delays or return processing.

• • Products are packed using secure packaging materials to reduce the risk of damage during transportation.
• • Fragile or premium products may receive additional protective packaging based on handling requirements.
• • Packaging materials, branding, and outer cartons may vary depending on product size, warehouse operations, or logistics requirements while maintaining appropriate protection standards.

• • Address modification requests can only be processed before the order enters dispatch.
• • Once shipped, address updates may depend on courier service limitations and regional support availability.
• • Incorrect or incomplete address details may impact delivery timelines and order fulfillment.

• • Certain orders may require OTP confirmation, signature, or identity verification during delivery.
• • High-value shipments may include additional verification procedures for security purposes.
• • Delivery proof maintained by logistics providers may be used for shipment verification and dispute resolution..
• • Customers may be requested to present a valid government-issued identity document where required by applicable courier or regulatory guidelines.

• • Shipping charges are calculated during checkout based on order value and delivery location.
• • Free shipping may be available during promotions or for orders above certain thresholds.
• • Additional applicable charges may apply for remote areas, heavy items, or expedited delivery and will always be displayed before payment confirmation.

• • Orders returned to origin (RTO) due to failed delivery attempts will be processed as per our Returns Policy.
• • RTO charges may be deducted from the refund amount, where applicable.
• • Customers can request re-dispatch of RTO orders, subject to product availability and additional shipping charges.
• • Repeated refusal or non-acceptance of Cash on Delivery (COD) orders may result in restrictions on future COD purchases..

• • Certain items cannot be shipped due to legal restrictions, safety concerns, or courier policies.
• • Dangerous goods (explosives, flammable liquids, gases) can only be shipped via surface mode.
• • Prohibited items (illegal goods, narcotics, firearms) cannot be shipped under any circumstances.

• • Delivery timelines may be affected by weather conditions, natural disasters, public holidays, government regulations, transportation disruptions, or other unforeseen circumstances.
• • Delays caused by courier partners or events beyond our reasonable control may extend the estimated delivery timeline.
• • We appreciate your patience and will make every reasonable effort to keep you informed of significant shipment delays whenever possible.

• • If a package appears damaged, opened, or tampered with at the time of delivery, customers are advised to refuse delivery whenever possible.
• • If the package is accepted, customers should record a clear, uninterrupted unboxing video showing the package condition before opening it.
• • Any damage, missing items, or tampering concerns should be reported to our support team within 24 hours of delivery along with supporting photographs or videos for prompt investigation.

• • Delivery is available only to locations supported by our authorized logistics and courier partners.
• • Certain remote, rural, or restricted areas may require additional delivery time or may not be serviceable.
• • If a delivery location is found to be non-serviceable after an order is placed, customers will be contacted to arrange an alternative solution, including order cancellation and refund where applicable.

• • Customers are encouraged to inspect the package for any visible signs of damage or tampering before accepting delivery.
• • Acceptance of the shipment may be considered confirmation that the package was received in satisfactory external condition, unless otherwise reported within the applicable reporting period.
• • Orders delivered to the address provided during checkout shall be considered successfully fulfilled once acknowledged by the recipient or authorized person at the delivery location.

Our support team is available to assist you with shipping-related questions and concerns.

• • Currently, we ship only within India.
• • International shipping may be introduced in the future.
• • For international inquiries, please contact our support team.